PSHVN Services

Comprehensive Array of Services

UMP Plus — Puget Sound High Value Network provides access to:

• One of the most comprehensive health care networks in Washington, including primary care and advanced specialty care.
   
• Free office visits when members see a primary care provider in the network.
  This includes qualifying primary care provider telemedicine visits. (NOTE: Some tests or other services may require patients to pay out-of-pocket. Ask your provider to learn more.)

• Hundreds of clinics that offer multiple specialties, from cardiology to cancer care, where physicians coordinate many services to help patients manage disease.
   
• The largest home health and hospice agency in the Puget Sound area.
   
• A large network of virtual care offering flexible and convenient access to primary and specialty providers from anywhere.

• Over 50 urgent care clinics across the region.                                                           
• Bailey-Boushay House, the first skilled-nursing and outpatient chronic care management program in the U.S. built for people with HIV/AIDS and other chronic or terminal illnesses.
   
• A comprehensive network of pediatric providers and pediatric hospitals, including Seattle Children’s — which is ranked as a top hospital by U.S. News & World Report.
   
• A dedicated call center that supports patients through:
  • Coordinating and scheduling appointments.
     
  • 24/7 nurse triage. Nurses are available around the clock to provide medical advice and help people know what to do next when they have an injury or are feeling sick.
     
  • Assistance finding primary care and specialty providers in network.
     
  • Information on hospitals, trauma centers, emergency departments, urgent care clinics and all other facilities in network.
     
  • Helping patients find complementary support services such as naturopathy, massage, physical therapy and chiropractic services.